Privacy Policy

At Ez Kart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.

We collect two types of information from users:

Personal Information: Information that can identify you directly, such as your name, email address, shipping address, billing address, payment information (credit card details), and phone number.
Non-Personal Information: Information that does not personally identify you, including browsing behavior, IP addresses, cookies, and device information (such as browser type and operating system).
When You Place an Order: We collect your personal information during the checkout process when you make a purchase or attempt to make a purchase on our site.
Account Registration: If you create an account on our site, we collect your name, email address, and other details to manage your account.
Contact Forms & Customer Support: When you contact us through our website or customer support, we collect your contact information and any details related to your inquiry.
Cookies: We use cookies to enhance your browsing experience and to gather information about how visitors use our site. Cookies help us analyze site traffic and personalize content and ads.

We use the information we collect in the following ways:

To Process Orders: We use your personal information to process and fulfill your orders, including sending you order confirmations, shipping notifications, and invoices.
Customer Service: To respond to inquiries, support requests, or complaints, and to provide general customer service.
Marketing Communications: With your consent, we may send you promotional emails about our products, special offers, or other information we think you may find interesting.
Improve Our Website: We use non-personal information to monitor website performance and enhance the user experience.
Security and Fraud Prevention: To protect our customers, employees, and business from fraudulent activities.

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who help us with:

Order Fulfillment: Shipping and logistics partners to deliver your order.
Payment Processing: Payment gateway providers to securely process your transactions.
Marketing: Third-party platforms that assist with sending promotional messages, newsletters, or advertisements (only with your consent).
Compliance: We may also share your information if required by law to comply with legal obligations, regulations, or court orders.

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us